Produced in our own Rochester based factory these staircases are individual to clients requirements. These projects are statement, high-quality staircases that encompass numerous styles and designs from a simple open rise stair to intricate curved helical staircases primarily manufactured in high-end timbers but in many cases combined with steel and glass; a wow factor in the entrance hall of any property.
These staircases often require the full use of our services from survey and design, manufacture, factory-applied finishes, to delivery and installation. No-one knows your staircase better than the joiners who made it in the workshop, so fitting by our expert team is also available. Although any level of service can be accommodated, subject to a client’s requirements.
Initially we require as much information as possible from the customer in the form of a simple sketch, written description, rough dimensions, architects plans or drawings, pictures of an existing staircase for replacement, or photographs of the space in which a new staircase is to be fitted, together with images of what you want to achieve, or a written specification of what materials are required. Any combination of the above should give us enough information to prepare a price.
Once budget is accepted, we can have a conversation or hold a meeting to discuss the project further to refine the details, in order to work towards a final subject to survey quotation. Within this, we will include an outline of our payment terms along with our delivery and lead times for the customer to see the full picture.
On acceptance of quotation, we request a deposit to secure a manufacturing slot in our production schedule and arrange a survey which is included in a best type stair quotation. Once the survey is carried out, in the unlikely event of any change to design or cost becoming apparent, the customer will be notified prior to proceeding any further.
We are fully conversant with the British Stair Regulations and will guide you through any issues that come up in the design process of your staircase.
Once all agreed we proceed to design and manufacture, factory finishing if applicable through to delivery and installation subject to the level of supply quoted and agreed, with stage payments falling due as per specified in the finalised quotation.
As we only supply within a local area, we are on hand to discuss and address any concerns that might arise during the consultation or manufacturing processes.
Please see our staircase information page for stair terminology should you need help with any component parts.
We look forward to receiving your enquiry and hopefully seeing your project through to its fruition.